Refund Policy
A legal disclaimer
At Zarhcos Pilates, we are committed to providing a thoughtful and flexible experience. Please read our refund policy carefully before booking any classes, workshops, or certification programs.
Refund Policy - the basics
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Cancellations made at least 24 hours in advance of the scheduled class will receive a full refund or class credit.
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Cancellations made less than 24 hours in advance are not eligible for a refund or credit, except in the case of emergencies (please contact us directly).
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No-shows will be charged in full and are not eligible for a refund or credit.
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We understand that unforeseen situations arise—please contact us directly in case of an emergency.
Refund Policy - class packages
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Class packages are non-refundable once partially used.
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Unused packages may be refunded within 7 days of purchase if no classes have been attended, subject to a small administrative fee ([Insert Fee, e.g., $15]).
Workshops & Certification Programs
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A full refund is available if cancellation is made 14 days or more before the program start date.
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If cancellation is made 7–13 days prior, a 50% refund will be issued.
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No refunds are available for cancellations made less than 7 days before the start date or once the program has begun.
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Transfers to a future program may be offered at our discretion, based on availability.
Cancellations by the Studio
If a class, session, or event is cancelled by Zarhcos Pilates for any reason, clients will receive a full refund or the option to reschedule.
Contact Us
If you have any questions about our refund policy, please contact:
Zarhcos Pilates
Email: zarhcos@outlook.com
Phone: +1 (929) 561-0839
Address: 53 Bridge St Unit # 408, Brooklyn, NY 11201, United States